Our values
Our values act as a compass, enabling everyone at APA Group to make decisions and conduct business in a manner that supports the corporate strategy and goals. These values provide the most fundamental direction on what company we aspire to be, and what type of behaviour we regard as appropriate.
Safe and professional environment
We will maintain a safe environment and a professional workplace where staff work collaboratively, are valued and treated with respect.
Personal responsibility and accountability
We take great pride in our work and accept individual and collective responsibility for the delivery of all business outcomes. We do what we say we are going to do.
Getting things done and achieving results
We consistently meet our commitments and deliver excellent results to the benefit of our employees, customers, investors and the community through tenacity and perseverance.
Ability to respond and adapt
We continually respond and adapt to our changing environment by innovating, modifying our behaviour and continually improving our processes and systems to take advantage of opportunities to enhance, improve and grow our business.
Service delivery focus
We are committed to high quality service delivery achieved through listening, understanding, anticipating and responding to our customers’ needs.
Our commitment
APA’s core commitments guide the goals it sets as an organisation, team and individual employee toward the achievement of APA Group’s business strategy.
Customer
Providing customers with safe and reliable delivery of energy, and responding to their changing energy needs.
People
Provide a safe working environment that supports strong performance and accountability where people feel valued, respected and challenged. We encourage personal growth and development, and value teamwork.
Financial
Grow sustainable financial performance by increasing revenue and constraining costs.
Community
We are a part of the community. We work safely and responsibly to minimise the environmental effects and we consider the social impacts of our business.
Systems and processes
Develop and implement effective and optimal structures, internal systems, and processes to enable the delivery of APA’s financial, customer, people and community objectives.