Emergencies
For a major incident, where there is risk to life or property, call emergency services on 000.
For a emergency or major incident, where there is risk to life or property, evacuate the area immediately surrounding any gas escape without using a vehicle or any device that may create a spark, including a mobile phone. Then call emergency services on 000.
Emergency contact details
Call 000 if:
- You can smell gas.
- You can hear gas escaping.
- There has been a gas explosion or fire.
- You are aware of, or may have caused, damage to a gas pipe, meter or pipeline.
Avoid emergencies by using the free Before You Dig Australia service before digging. Visit the Before You Dig Australia website or call the service on 1100.
Diamantina Power Station - Mount Isa
Emergencies only
Emu Downs Wind Farm
Emergencies only
Gas distribution networks
For local natural gas distribution networks, except in Darwin, NT
Gas distribution networks - Darwin, NT only
For local natural gas distribution networks in Darwin, NT
Gas transmission pipelines
For high pressure natural gas transmission pipelines, except in South Australia and Victoria
Gas transmission pipelines – Victoria only
For high pressure natural gas transmission pipelines in Victoria
Gas transmission pipelines - South Australia only
For high pressure natural gas transmission pipelines in South Australia
Gas appliance faults
Contact your local plumber
High Pressure Natural Gas Transmission Pipelines
In all states and territories except South Australia and Victoria
High Pressure Natural Gas Transmission Pipelines
South Australia only For the Riverland Pipeline (from Angaston to Berri) or the lateral pipeline from Murray Bridge to Sedan.
LPG Leaks
For South Australia, Queensland and Northern Territory